We hope you will be happy with your purchase as we are committed to providing you with the best quality vitamins at reasonable prices.
If you have not received your order within 2 months after the order is placed, we will consider it as lost and we will resend you a new order or provide full refund.
Food supplements that are opened or used are not eligible for return.
If you cancel your order, we will refund the amount of your order, excluding shipping.
14 Days Product Return Policy
Dr. Berg stands behind the quality of its products. For any genuine reason, if you aren't satisfied with any of our products, don't worry! We are always just a call away! Send the product back to us within 14 days and claim a refund as per the terms & conditions of our Return Policy.
Terms & Conditions for return/refund:
- At first, you need to contact our customer care representative for the return request on the details mentioned below. You have the option to return either part or full order return.
- Then, you need to send the product back to us.
- Once the product reaches us, it will undergo inspection by our concerned department.
- The refund will only be processed after the product reaches back to us.
- The policy is applicable within 0-14 days of the receipt of the product.
- In case you opt for a refund, we will refund in the same bank account
How long will the return process take?
Once your return request has been placed with our Customer Care Service, it takes about 10 business days.
Where do I return the product?
INDIAN TIGER HEALTH PRIVATE LIMITED
Address: THIRD FLOOR, PROPERTY NO. 75
GALI NO.1 , GOVINDPURI, NEW DELHI 110019
What are the payment methods for Order Cancellation/Return/Refund available?
Bank Transfer.